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Privacy Policy

JuCad.store respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially. We use your data to make the orders as fast and as smooth as possible. For the rest we will only use this information with your permission. JuCad.store will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

This privacy policy applies to the use of the website and the services provided by JuCad.Store. The starting date for the validity of these conditions is 15/05/2018, with the publication of a new version, the validity of all previous versions is canceled. This privacy policy describes which information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

If you have any questions about our privacy policy, please contact us.

JuCad.store uses the collected data to provide its customers with the following services:

  • When you place an order, we need your name, e-mail address and payment details to execute your order and to keep you informed of the progress.
  • With your permission we use your data to inform you about the development of the website and about special offers and promotions. JuCad.store will not approach you more than twice a month for a commercial reason. If you no longer appreciate this, you can let us know by sending an e-mail to service@JuCad.Store
  • Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our website.

JuCad.Store does not sell your data
JuCad.Store will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Your personal information is safe with JuCad.Store
We appreciate the trust you place in us and we will therefore handle your data with the utmost care. We have also received an SSL certificate with which pages are protected and we guarantee your privacy.

About the data processing

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.

Webshop software

LightSpeed

Our webshop has been developed with software from Lightspeed. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us (technical) support, they will never use your data for any other purpose.

Lightspeed is obliged, on the basis of the agreement that we have concluded with them, to make suitable arrangements

take security measures. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.

Lightspeed reserves the right to share collected data within its own concern in order to further improve the service.

Web hosting

Vimexx

We take web hosting and e-mail services from Vimexx. Vimexx processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Vimexx has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Vimexx is obliged to observe secrecy on the grounds of the agreement.

Vimexx

We use the services of Vimexx for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Vimexx has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to handle a (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.

Reviews

Kiyoh

We collect reviews via the Kiyoh platform. If you leave a review via Kiyoh then you are obliged to provide your name, place of residence and e-mail address. Kiyoh shares this information with us so that we can link the review to your order. Kiyoh also publishes your name and place of residence on your own website. In some cases, Kiyoh may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Kiyoh. They only use this information for the purpose of inviting you to leave a review. Kiyoh has appropriate technical and organizational measures to engage third parties for the provision of services, for this we have given permission to Kiyoh. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Kiyoh's services for which they engage third parties. Kiyoh will retain your personal data as long as you keep the review published on the platform. Kiyoh has appointed a Data Protection Officer, you will find the contact details of this officer on the Kiyoh website.

Shipping and logistics

the shipping service

If you place an order with us, it is our job to have your package delivered to you. We make use of the services of the shipping service to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with the Shipping Service. The Shipping Service uses this information only for the purpose of executing the agreement. In case the shipping service engages subcontractors, the shipping service also makes your data available to these parties.

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date - other than at your request - we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations.

These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data but system data.

Participation in tax and criminal investigation

In some cases, JuCad.Store can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.

However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. All copies and copies of data you receive in the machine readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person.

You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Right of transferability

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of JuCad.Store. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use 4 types of cookies.

First, the necessary cookies with a purely technical functionality. These ensure that the website works properly. In addition, there are statistics cookies that collect anonymised data about the use of our website and help us optimize the site. We assure you that these cookies never collect privacy-sensitive information. Preferred cookies help to remember your preferred settings (such as preferred language). Finally, we place marketing cookies that track your browsing habits. Cookies from embedded content originating from social media sites such as YouTube, Twitter and Facebook also fall under this latter category.

On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them.

You can also opt out of cookies from all websites by setting your internet browser to prevent it from storing cookies ( Chrome , Internet Explorer , Firefox and Safari ). In addition, you can delete all information previously saved via the settings of your browser. If you disable these cookies in your browser, you will no longer be able to use all the features of JuCad.store and embedding content can no longer be shown. It can therefore happen that the experience of the site is disappointing.

Below is an overview of all cookies used on JuCad.store:

According to the law, we may immediately store cookies on your device if they are strictly necessary for the use of the site. We need your permission for all other types of cookies.

This website uses different types of cookies. Some cookies are placed by third-party services or embeds that appear in our articles.

Your permission applies to the following areas: www.jucad.store

Google Analytics

We have signed a processor agreement with Google. Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits but do not share this information with Google for your own use. The data collected with Analytics is also encrypted and anonymised. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to provide, among other things, targeted advertisements (Adwords) and other Google services and products. We have removed all links between Analytics and other Google services except for a link to Adwords (for any subsequent ads) and Search Console (so that we can see through which keywords you come from Google Search). The information we collect with the Google Analytics cookies is automatically deleted after 14 months unless you visit our website again in the intervening period. Then the term is reset and the 14-month period starts again.

If you do not want Google Analytics cookies to be used on your computer, you can use the Google Analytics Opt-out Browser add-on . The add-on prevents the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) running on websites from sharing visitor activity information with Google Analytics.

Beeketing

For our chat system we use cookies from Beeketing so that we can contact you via Facebook messenger about questions you have. The cookies used for this service do not collect any personal information from you.

As indicated earlier, you can always discard cookies via your browser settings.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details

JuCad.store

Phone: +31 599 23 86 23

Mail: info@jucad.store

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