• 14 day return period
  • Expert advice
  • Custom personal quotes

Shippingcosts & order handling

Shippingcosts

  • - For orders under the € 150 we have to charge transportcosts. See below what your costs will be.
    •          - The Netherlands, Belgium, Luxemburg and Germany: € 5,-
    •          - Central Europe: € 10,-
    •          - Rest of Europe: € 15,-
    •  

- Orders above € 300,- for Central Europe and above € 500,- for the rest of Europe will be send for free.

Central Europe countries:

  • - Austria
  • - Croatia
  • - Czech Republic
  • - Denmark
  • - France
  • - Monaco
  • - Sweden
  • - Switzerland
  • - United Kingdom
  •  

Rest of Europe countries:

  • - Andorra
  • - Finland
  • - Italy
  • - Leichtenstein
  • - Norway
  • - Portugal
  • - Spain
  • - San Marino
  • - Poland
  •  

 

 Delivery times & delivery

  • - When your order is in stock then it will be send within 24-48 hours.
  • - On the product page you will always find the estimated delivery time. You can find it behind one of the checkmarks.

Is your order not in stock?

If a product is not in stock we will find a projected delivery time on the productpage. If we, after your order, come to the conclussion that the delivery time might be longer than projected we will get in contact with you to discuss options if you would like to wait for the order or cancel it.

Following your order

If you place an order on Jucad.store you will be kept up to date through e-mails. Once the order has been send you will also receive a track & trace e-mail so you can trace the package containing your order.

Parcel service

Our packages are send by PostNL, GLS or DHL depending on the destination and ordersize. If you are not at home / at the office when the package is being delivered then the parcel company will take the package with them and try again the next workingday. If they aren't able to deliver on any of the days they will leave a not to inform you about how to go further with it so the package can be delivered eventually. 

As for the time of delivery we can't say anything about that.It all depends on the route of the day. We will send you an e-mail with track & trace information once a package has left our facility so you can track it.

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